Terms of Service

1. Acceptance of Terms

By accessing or using the TeamSuiteAI platform ("Service"), including our website at teamsuiteai.com and all related features, tools, and APIs, you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

These Terms constitute a legally binding agreement between you (and, if applicable, your organization) and Applicon Soft ("we," "our," or "us"). If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or through a prominent notice on the Service. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

2. Eligibility

To use the Service, you must meet the following requirements:

• You must be at least 16 years of age, or the minimum age required in your jurisdiction to form a binding contract.
• You must have the legal capacity to enter into a binding agreement in your jurisdiction.
• You must not be barred from using the Service under any applicable law.
• You must not be located in a country that is subject to a government embargo or that has been designated by any government as a "terrorist-supporting" country.
• You must not be listed on any government list of prohibited or restricted parties.

If you are using the Service on behalf of your employer or organization, you confirm that you are authorized to do so and that your employer or organization is bound by these Terms.

3. User Accounts

To access most features of the Service, you must create an account. When creating your account, you agree to:

• Provide Accurate Information: You must provide truthful, accurate, and complete information during registration and keep your account information up to date.
• Maintain Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
• One Account Per Person: Each individual may maintain only one active TeamSuiteAI account. Duplicate accounts may be suspended or terminated.
• Account Responsibility: You are fully responsible for any activity, data, or content associated with your account. We are not liable for any loss or damage arising from your failure to maintain account security.

You may delete your account at any time by contacting our support team or through the account settings within the Service. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service for any unlawful, fraudulent, or malicious purpose, or to facilitate any activity that violates applicable law.
• Upload, transmit, or share any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
• Impersonate any person or entity, or falsely state or misrepresent your identity or affiliation with any person or entity.
• Attempt to gain unauthorized access to the Service, other user accounts, or any computer systems or networks connected to the Service.
• Interfere with, disrupt, or create an undue burden on the Service, its servers, or the networks connected to the Service.
• Use automated scripts, bots, scrapers, or other automated means to access the Service or collect data from the Service, except through our publicly documented APIs.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service or any part thereof.
• Use the Service to transmit spam, chain letters, or unsolicited mass communications.
• Violate any applicable local, state, national, or international law, regulation, or ordinance.
• Use the Service to store or transmit malicious code, malware, or any files or programs designed to interfere with the operation of the Service or any other software or hardware.
• Use the Service to collect, harvest, or aggregate personal information of other users without their consent.

We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including suspension or termination of their account without prior notice.

5. Subscription and Payments

TeamSuiteAI offers both free and paid subscription plans. The following terms apply to paid subscriptions:

• Free Trial: New organizations may be eligible for a free trial of up to 14 days with access to premium features. At the end of the trial period, your account will be downgraded to the free tier unless you subscribe to a paid plan.
• Billing: Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you select). All fees are stated in U.S. dollars and are non-refundable except as required by applicable law.
• Payment Processing: Payments are processed by our third-party payment processor, Stripe. By providing payment information, you agree to Stripe's terms of service. We do not store full credit card details on our servers.
• Price Changes: We reserve the right to modify pricing with at least 30 days' prior notice. Price changes will take effect at the start of your next billing cycle after the notice period.
• Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date.
• Refunds: Refunds are generally not provided for partial billing periods. If you believe you are entitled to a refund, please contact our support team at [email protected].
• Taxes: All fees are exclusive of applicable taxes. You are responsible for any sales tax, value-added tax, or other taxes that may apply to your subscription.

6. Intellectual Property

The Service and all associated intellectual property — including but not limited to the software, code, algorithms, design, text, graphics, logos, icons, images, audio clips, and documentation — are owned by Applicon Soft or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms and payment of applicable subscription fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription.

This license does not include the right to: (a) copy, modify, distribute, sell, or lease any part of the Service; (b) use the Service to build a competing product or service; (c) reverse engineer or attempt to extract the source code of the Service; or (d) remove, alter, or obscure any proprietary notices or labels on the Service.

7. User Content

The Service allows you to create, upload, store, and share content, including but not limited to task descriptions, project details, daily activity logs, reports, comments, files, and other materials ("User Content"). You retain ownership of your User Content.

By submitting User Content to the Service, you grant us a limited license to host, store, process, and display your User Content solely for the purpose of providing and improving the Service. This license is non-exclusive, royalty-free, and extends only for as long as your content is stored on the Service.

You represent and warrant that:

• You own or have the necessary rights, licenses, consents, and permissions to submit your User Content to the Service.
• Your User Content does not infringe, violate, or misappropriate the intellectual property rights, privacy rights, or any other rights of any third party.
• Your User Content does not contain any unlawful, harmful, defamatory, or otherwise objectionable material.

We are not responsible or liable for any User Content, including any loss or damage to your User Content. You are solely responsible for backing up your User Content. We recommend using our data export features to maintain independent copies of your important data.

8. Service Availability and Modifications

We strive to provide reliable and continuous access to the Service. However, we do not guarantee that the Service will be available at all times or without interruption. The Service may be temporarily unavailable due to:

• Scheduled maintenance windows (which we will communicate in advance when possible)
• Emergency maintenance required for security or stability
• Failures of third-party services, hosting providers, or internet connectivity
• Force majeure events beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will make commercially reasonable efforts to minimize disruption and provide advance notice of planned changes. We are not liable for any modification, suspension, or discontinuation of the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Applicon Soft, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, data, business opportunities, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to, use of, or inability to access or use the Service
• Any conduct or content of any third party on or through the Service
• Any content or data obtained from the Service
• Unauthorized access, alteration, or deletion of your transmissions, data, or content
• Any errors, omissions, or inaccuracies in the Service or its content

Our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Service shall not exceed the greater of: (a) the amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the liability, or (b) one hundred U.S. dollars ($100).

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the use of the Service will be accurate, reliable, or complete
• The Service will meet your specific requirements or expectations
• Any errors or defects in the Service will be corrected
• The Service is free of viruses or other harmful components

You are solely responsible for your use of the Service and for any decisions or actions taken based on the information and reports generated by the Service. TeamSuiteAI is a tool to assist with team management and productivity; it does not guarantee any particular business outcome.

11. Account Suspension and Termination

We reserve the right to suspend or terminate your access to the Service, in whole or in part, at our sole discretion, with or without cause, with or without notice, including but not limited to the following circumstances:

• Violation of these Terms or any applicable law or regulation
• Engagement in conduct that we reasonably believe is harmful to other users, the Service, or our business interests
• Non-payment of subscription fees when due
• Requests by law enforcement or other government agencies
• Extended periods of inactivity (we may notify you before deactivating inactive accounts)
• Technical or security issues or problems

Upon termination:

• Your right to access and use the Service will immediately cease
• We will make your data available for export for a period of 30 days following termination, after which it may be permanently deleted
• All outstanding subscription fees owed to us will become immediately due and payable
• Any licenses granted to you under these Terms will terminate

You may terminate your account at any time by contacting our support team. Termination does not relieve you of any obligations or liabilities incurred prior to termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of such courts.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

13. Dispute Resolution

Before filing a formal legal action, we encourage you to contact us at [email protected] so we can attempt to resolve the dispute informally. Most concerns can be resolved quickly and amicably through direct communication. We commit to working with you in good faith to address any issues.

If informal resolution is unsuccessful, either party may pursue formal legal proceedings in accordance with the governing law provisions outlined in Section 12 above.

14. Changes to Terms

We may revise these Terms from time to time to reflect changes in the law, our practices, or features of the Service. When we make material changes, we will notify you by email (if you have an account) or by posting a prominent notice on the Service at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and, if applicable, cancel your subscription.

15. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Applicon Soft regarding the Service and supersede all prior agreements and understandings.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
• Waiver: The failure of either party to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, pandemics, war, terrorism, government actions, power outages, or internet service disruptions.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: